director's cut: everybody hurts (sometimes)

don’t give up on people, get into it (so we can get through it).

Photo by Mitchell Hollander on Unsplash

Q: I recently took over a team that had been managed for like 10 years by one person. He was an old-school type who liked to hear himself talk, a lot. For years, I would hear him refer to the team he led as “his staff” in a possessive patronizing tone that suggested they were his to direct as if his property. It wa…